Their cloud-based platform is used by top-tier sports organizations, leagues, and media companies across the globe to capture, analyse, and broadcast live sporting events with minimal manual effort.
As they continue to scale, they’re looking for a German-speaking Customer Success Manager to join their European team. You’ll be responsible for managing a portfolio of professional sports clubs and leagues, ensuring smooth onboarding, driving product adoption, and securing renewals and upsell opportunities.
Key Responsibilities:
- Own relationships with customers across the DACH region and wider Europe
- Deliver onboarding, training, and ongoing support to maximise platform adoption
- Drive renewals and account growth through proactive engagement
- Identify and resolve customer issues to reduce churn
- Act as a trusted advisor, building long-term relationships with key stakeholders
About You:
- Fluent in German and English
- 2+ years' experience in Customer Success, Account Management or SaaS Sales
- Background or interest in sports or sports technology is highly beneficial
- Strong communicator with excellent presentation and training skills
- Comfortable working remotely and managing multiple customer relationships
Why Join?
- Remote-first, international working environment
- Opportunity to work with top-tier sports brands
- Supportive team culture with great tools, training, and benefits
- Wellness perks, flexible hours, and a strong focus on employee well-being
If you're excited by the idea of helping sports organizations succeed through innovative technology, and you're fluent in German and English, we’d love to hear from you.
Apply now to learn more about this unique opportunity.
Shazamme